[vc_row css=”.vc_custom_1554551565491{padding-top: 5% !important;}”][vc_column][vc_tta_accordion][vc_tta_section title=”Where do you procure the equipment from?” tab_id=”1554551011841-0e66881d-3c12″][vc_column_text]Answer: Various doctors offices and hospitals that are upgrading or switching to a different manufacturer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why send repairs to you instead of the manufacturer?” tab_id=”1554551011867-1f92e738-cc21″][vc_column_text]Answer: We can do the same job as the manufacturer at a fraction of the cost.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What methods of payment do you accept?” tab_id=”1554551263688-86ca2e6a-28e1″][vc_column_text]Answer: Preferred method of payment is by bank check or wire transfer. We also accept Visa, Mastercard and American Express.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do you ship the equipment?” tab_id=”1554551292565-732dcc33-4003″][vc_column_text]Answer: Most of time we ship with Federal Express due to their care and handling of the packages. We also use UPS, and DHL.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If I am not satisfied once I receive the equipment, what action will you take?” tab_id=”1554551330391-a63be8f2-0290″][vc_column_text]Answer: Customer satisfaction is always #1. We will take every form of action needed to make sure you are satisfied to the fullest extent.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer technical support?” tab_id=”1554551357833-3e2c5577-ea62″][vc_column_text]Answer: The majority of the time we can solve issues over the phone. If it is a problem with the endoscope, you will need to ship it to us for evaluation.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer loaner scopes?” tab_id=”1554551381578-d6f0e72d-725b”][vc_column_text]Answer: If your endoscope will take longer than 24-48 hours in the repair lab, we will send you a loaner at no additional charge.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]